Cancellations made 48 hours before pickup receive a full refund. Cancellations within 24 hours incur a 50% fee, and no-shows are charged 100%. Your booking confirmation includes complete details.

We monitor flights in real-time. Chauffeurs automatically adjust pickup times and offer a complimentary grace period. Drivers generally arrive 10-15 minutes early for all standard trips.

Base fare covers the chauffeur and vehicle. A standard 15–20% gratuity may apply. Tolls, parking fees, and airport fees are itemized on your invoice transparently.

Yes. Our chauffeur will greet you at the airport with a signboard, assist with luggage, and escort you to your vehicle for a seamless arrival experience.

Yes. We offer flexible hourly bookings with a minimum of 3 hours. Rates vary based on location and vehicle category.

Absolutely. Child seats are available at $20 per seat with advance notice to ensure availability.

We coordinate directly with event planners and venues to ensure smooth timing, privacy, and a flawless luxury experience.

We accept all major credit cards, corporate accounts, wire transfers, and certified checks. Net-term billing is available for corporate partners.